// improve · maintenance · routine care

A neglected website slowly becomes a liability

Outdated plugins, an expired SSL certificate, a backup that's never there when you need it. Routine maintenance keeps your website secure, fast, and online — without you having to think about it.

starting tier

Landing Page

starting price

From IDR 200k

duration

Monthly

category

improve

A website is like a car: bought once, but it needs periodic servicing to keep running. Many business owners forget this. The website is built, launched, then left untouched for years. Until one day it can't be accessed — whether because the hosting expired, the SSL certificate lapsed, plugins clashed, or worse: it got hacked and loaded with online gambling content. When that happens, you panic, and the emergency cost to fix it is far more expensive than routine care. Our maintenance service closes that gap. Every month we make sure your website is online, fast, secure, and its content up-to-date. You just send the text or photos you want changed via WhatsApp — we execute. No need to fuss over the technical side. No need to worry about the website suddenly dying right when you need it.

// why this matters

Context & rationale.

An unmaintained website doesn't break today — it breaks slowly, then dies suddenly at the most inconvenient time. The first threat is security. Websites, especially those based on popular CMSs, become automatic targets for hacker bots roaming the internet 24 hours a day looking for gaps. An un-updated plugin or theme is the way in. Once breached, your website can be loaded with malware, redirected to gambling sites, or have its data stolen — and Google will flag your website as dangerous, removing it from search results. The second threat is forgetting a renewal. Domains and hosting have expiry dates. Just one day past, and your website disappears from the internet, and if the domain gets taken by someone else, you lose that asset forever. The third threat is subtler: stale content. A price that's no longer relevant, the wrong opening hours, an expired promo — all of it makes visitors lose trust. Routine maintenance handles all three threats before they become a crisis. A daily backup means that if something happens, the website can be restored within hours, not rebuilt from scratch.

// what you get

Full deliverables.

Regular content updates — change text, photos, prices, promos (send via WA)
Uptime monitoring: we know the website is down before you do
Periodic automatic backups — fast recovery if a problem occurs
Security patches & plugin/theme updates to close gaps
SSL certificate monitoring — renewed automatically before expiry
Domain & hosting renewal reminders before the deadline
Periodic broken-link checks & 404 error fixes
A monthly report: uptime, updates done, issues handled
Fast response if the website has a problem
Light speed optimization every month

// our process

How we work.

01

Onboarding & Access

We receive access to your website and audit the initial condition: plugin versions, SSL status, when the last backup was, whether there's a security gap. The result is a baseline we monitor going forward.

02

Setup Monitoring & Backup

We set up uptime monitoring that tells us the second the website goes down, and a schedule of automatic backups. These two run in the background without you having to think about them.

03

Routine Monthly Care

Every month: check & update plugins/themes, a security scan, a broken-link check, light speed optimization. You send content update requests anytime via WA, and we execute.

04

Report & Fast Response

At month-end you receive a concise report. If there's an incident — the website is down, an attack, an error — we handle it as fast as possible and inform you. You don't have to monitor it yourself.

// technical approach

How it works under the hood.

Good maintenance is maintenance you don't feel — the website just keeps running. We set up uptime monitoring that checks your website every few minutes; if it goes down, we're the first to get notified, often fixing it before you realize there's a problem. Backups are scheduled automatically and stored in a location separate from the main hosting — if the hosting has a problem, the backup stays safe. For updates, we don't just click 'update all'; every plugin or theme update is tested in a separate environment first, because a careless update can cause a website conflict and even take it down. We run security scans regularly to detect suspicious files or unauthorized changes. What sets us apart: we don't make you subscribe to expensive tools. Maintenance from us for clients whose website we built is free for life; for websites built by others, we offer an affordable monthly package with no binding contract.

// perfect for

Ideal if you...

  • Business owners who don't want to fuss over the website's technical side
  • CMS-based websites that are vulnerable if plugins aren't updated
  • Businesses whose content changes often (prices, promos, schedules)
  • Websites that have had problems before and don't want a repeat
  • Owners who often forget the domain/hosting renewal date

// not a fit for

Maybe not you if...

  • ×A simple static website whose content never changes & has no CMS
  • ×Businesses with an internal IT team that already handles all of this

// real example

Toko Bangunan Jaya Makmur — Kediri

This building-supplies store in Kediri had a website built by a freelancer in 2021. The freelancer went out of contact. In 2024 their website suddenly displayed an online gambling page — hacked through an old plugin that was never updated. Google immediately flagged it as dangerous, and the website disappeared from search. They came to us in a panic. We cleaned the malware, restored from a clean backup, closed the security gap, then re-registered it with Google. Since then they've taken the monthly maintenance package — two years running, no more incidents.

outcome

Website recovered from Google's blacklist in 8 days, zero incidents since routine maintenance

// faq · website maintenance

Common questions.

My website was built by Webiti, is maintenance still free?

Yes, free for life. Content updates, bug fixes, security patches, monitoring — all included with no monthly fee. Just send the request via WA.

My website was built by another vendor, can Webiti maintain it?

Yes. We audit its condition first, then offer a monthly package from IDR 200k. No minimum contract — you're free to stop anytime.

What happens if my website gets hacked?

If you subscribe to maintenance, we handle it: clean the malware, restore from a clean backup, close the gap, and handle recovery from Google's blacklist. Daily backups ensure fast recovery.

How often can I request content updates?

As often as you need — no limit on the number. Change prices, photos, promos, opening hours. Small requests are usually done the same day within working hours.

Does maintenance include domain & hosting renewal?

Maintenance covers reminders & the technical handling of renewal. The cost of domain renewal (~IDR 200-300k/yr) & hosting (~IDR 300-500k/yr) is separate, per the provider's rates.

If I don't take maintenance, what's the risk?

The website still runs, but you bear the risk of outdated plugins, security gaps, and forgetting renewals yourself. Many problems are only discovered once they've become an expensive-to-fix crisis.

// ready to start?

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