// improve · maintenance · routine care
A neglected website slowly becomes a liability
Routine maintenance can reduce risks from outdated plugins, SSL, and backups. Frequency, response, recovery, and availability follow the written scope and provider; they are not guaranteed.
starting tier
Landing Page
starting price
From IDR 200k
duration
Monthly
category
improve
A live website still depends on several layers: hosting, domain, SSL, CMS or framework, plugins, integrations, backups, security, and content. Maintenance creates a routine for checking those layers, recording changes, testing updates, and handling requests that are explicitly included in scope. Priorities follow the starting condition and business impact rather than a list of work assumed to be automatic. The service can reduce risk and support coordination when an issue appears, but it does not guarantee that a website is always online, fast, secure, compatible, or incident-free. Check frequency, request channels, response windows, backup retention, and fees follow the written agreement.
// why this matters
Context & rationale.
Outdated plugins or themes, missed renewals, backups that have never been tested, undocumented changes, and stale content can make a small disruption harder to diagnose. Monitoring, scheduled patching, reminders, documentation, and separately stored backups help mitigate risk and provide a starting point when investigation is needed. Their value is not merely running updates, but keeping track of who changed what, when it changed, and which escalation path is available. Recovery still depends on backup condition, access, hosting, third-party integrations, and incident type. Backup frequency, retention, RPO/RTO, covered fixes, and response targets are binding only when written.
// what you get
Full deliverables.
// our process
How we work.
01
Onboarding & Access
We receive access to your website and audit the initial condition: plugin versions, SSL status, when the last backup was, whether there's a security gap. The result is a baseline we monitor going forward.
02
Setup Monitoring & Backup
We set up uptime monitoring that tells us the second the website goes down, and a schedule of automatic backups. These two run in the background without you having to think about them.
03
Routine Monthly Care
Every month: check & update plugins/themes, a security scan, a broken-link check, light speed optimization. You send content update requests anytime via WA, and we execute.
04
Report & Fast Response
At month-end you receive a concise report. If there's an incident — the website is down, an attack, an error — we handle it as fast as possible and inform you. You don't have to monitor it yourself.
// technical approach
How it works under the hood.
A maintenance scope can include uptime monitoring, scheduled backups stored separately, staged plugin or theme updates, and security scans. Monitoring frequency, response windows, covered fixes, and fees are binding only when written into the maintenance agreement. Websites built by Webiti may have limited technical coverage under their original terms; content, design, monitoring, and open-ended work are outside that coverage unless stated otherwise.
// perfect for
Ideal if you...
- Business owners who don't want to fuss over the website's technical side
- CMS-based websites that are vulnerable if plugins aren't updated
- Businesses whose content changes often (prices, promos, schedules)
- Websites that have had problems before and don't want a repeat
- Owners who often forget the domain/hosting renewal date
// not a fit for
Maybe not you if...
- ×A simple static website whose content never changes & has no CMS
- ×Businesses with an internal IT team that already handles all of this
// real example
Toko Bangunan Jaya Makmur — Kediri
This building-supplies store in Kediri had a website built by a freelancer in 2021. The freelancer went out of contact. In 2024 their website suddenly displayed an online gambling page — hacked through an old plugin that was never updated. Google immediately flagged it as dangerous, and the website disappeared from search. They came to us in a panic. We cleaned the malware, restored from a clean backup, closed the security gap, then re-registered it with Google. Since then they've taken the monthly maintenance package — two years running, no more incidents.
outcome
Website recovered from Google's blacklist in 8 days, zero incidents since routine maintenance
Real work
Examples relevant to Website Maintenance.
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// faq · website maintenance
Common questions.
My website was built by Webiti, is maintenance still free?
My website was built by another vendor, can Webiti maintain it?
What happens if my website gets hacked?
How often can I request content updates?
Does maintenance include domain & hosting renewal?
If I don't take maintenance, what's the risk?
// related services
See also.
Speed Optimization
Improve your Core Web Vitals: LCP, INP, CLS. Audit plus measurable optimization work.
📊Website Audit / Analysis
A thorough audit: SEO, performance, UX, security. Report plus an improvement roadmap.
📦Website Migration
Move platforms or hosts without losing traffic. Precise 301 redirect mapping.
// industries that often use this service
Great for industries.
// ready to start?
Build Your Business a Website
Right Now!
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Service on this page starts at IDR 200k; final scope and price are confirmed in writing.