Everything you've
been wanting to ask_

Starting at IDR 299k for a landing page — and that's not a trial or promo rate, it's the real price that applies every single day of the year. It already includes a domain (.com or .id), first-year hosting on Vercel infrastructure, an automatic SSL certificate, unlimited revisions during the design phase, and lifetime maintenance for text updates, photos, or minor bug fixes. Compare that to marketplace vendors who often advertise IDR 300-400k but exclude domain/hosting and offer no ongoing maintenance — you end up spending more in the end. It's a great fit for coffee shops, freelancers, tax consultants, or small-business owners who want a professional presence on Google without the hassle. Want a breakdown tailored to your business? Free consultation on WhatsApp — we reply within 1-2 business hours.

Our standard payment structure: a 50% deposit upfront before work begins, and the remaining 50% before the website goes live. For the Custom tier at IDR 1M and up, we can arrange a 3-installment schedule (30% deposit, 40% mid-project once the design is approved, 30% before launch) to ease your cashflow. We don't offer credit-card or paylater installments — we deliberately avoid them so your price stays transparent without hidden interest. Transfer to a BCA, Mandiri, or BSI account under the name Webiti. For corporate clients, we can invoice through our registered company with a formal invoice. Want to discuss a payment schedule that works for you? Message us on WhatsApp and we'll set something flexible that fits your business reality.

For personal clients, freelancers, or non-VAT-registered small businesses: there's no VAT — the price listed on the website is the final price you pay. For corporate clients who need a tax invoice (usually a PT or CV that's already VAT-registered), an additional 11% VAT is applied on top of the listed price, per Indonesian tax regulations. We have a registered company that can issue a valid tax invoice and a formal invoice for bookkeeping or expense-claim purposes. If your company needs extra documents like a partner tax ID (NPWP), a work order (SPK), or a formal PO, just mention it during the brief. The majority of our clients are non-VAT-registered, so this VAT isn't relevant, but we spell it out so there are no surprises at the end.

We have a first-14-days guarantee: if, after the initial design is done, you feel the creative direction doesn't match your business vision, you get a 100% deposit refund, no drama. After 14 days and once you've approved the design direction, refunds become pro-rated based on the progress already done (e.g. if it's 60% finished, you get a 40% refund). Many other vendors won't give any refund at all once the deposit is in, so we created this policy on purpose so you never feel trapped. What rarely happens: out of hundreds of projects, full refunds have only happened in a handful of cases because we set expectations from the start. Discuss any doubts before the deposit on WhatsApp — we'll give you an honest assessment of whether the tier you want is really the right fit.

It depends on the tier. Profile + Blog and Custom already include a CMS (usually Sanity or Payload) — you can edit text, swap images, and post blog articles from a user-friendly dashboard with no coding at all. We provide 30-60 minutes of training over Google Meet for your internal admin so they're comfortable managing it themselves. For the Landing Page and Company Profile tiers, the edit model goes through our team: just send the new text or photos on WhatsApp and we'll handle it free forever, with no limit on the number of requests. Most small-business owners (coffee shops, repair services, freelancers) actually prefer this model because they'd rather not bother opening a dashboard. Want to try it yourself first? We can demo the CMS during a consultation. Just message us on WhatsApp if you'd like to see it.

Yes, and we have a non-negotiable internal standard: a Lighthouse score of 90+ across every category (Performance, Accessibility, Best Practices, SEO), and Core Web Vitals must pass Google's three core metrics — LCP under 2.5 seconds, INP under 200ms, and CLS under 0.1. We test every website with PageSpeed Insights and WebPageTest before hand-over, plus we send a final PDF report as documentation. Compare that to generic WordPress sites that often get stuck at scores of 40-60 because of piled-up plugins. Fast performance isn't just about SEO ranking — it's about users not bouncing before the page loads. Want to check your website's score right now? Send the URL on WhatsApp and we'll audit it free.

It's mandatory, and not optional. We design every website mobile-first because 70-80% of small-business traffic in Indonesia comes from phones, not desktop. A preview of the mobile version is sent alongside the desktop version during the design phase so you can review how it looks on a small screen from the start, not as a surprise at the end. Before launch, we test manually on iPhone (Safari), Android (Chrome), and tablet, plus we simulate various screen sizes via Chrome DevTools. WhatsApp buttons, contact forms, and navigation are all optimized to be easy to tap with a thumb. Many other vendors design on desktop first then force-squeeze it onto mobile, and the result is a mess. If you'd like to see examples of our mobile-first portfolio, just message us on WhatsApp and we'll send a link.

It's there by default for every tier, from Landing Page to Custom. The theme toggle is persistent — meaning the user's preference is saved in the browser (via localStorage), so if a visitor comes back tomorrow, dark mode stays active without having to toggle again. We also detect the user's OS setting (prefers-color-scheme) as the initial default, for a seamless experience. But if your brand really isn't suited to dark mode — say your brand palette is bright pastels, or your target audience is a generation not used to dark mode (seniors, traditional segments) — this feature can be turned off on request at no extra cost. We usually raise this choice during the design brief phase. Want to see an example implementation? Visit this Webiti website — the toggle is in the corner of the navbar.

Yes, and we split it into three levels so you're clear on what you get. Basic SEO (title tag, meta description, Open Graph for social sharing, sitemap.xml, robots.txt, Organization & LocalBusiness schema markup) is included in every tier, including Landing Page. Full SEO setup (Google Search Console registration, GA4 setup, on-page optimization per page, basic keyword research of 10-20 keywords, heading & internal linking optimization) is included in the Profile + Blog and Custom tiers. Ongoing SEO (link building, regular content production of 4-8 articles per month, monthly technical audits) is a separate service with its own pricing because it requires long-term team commitment. Many vendors claim SEO is included but only deliver meta tags — we're transparent about the scope. Want an SEO audit of your existing website? Send the URL on WhatsApp.

Yes, first-year hosting is already included in every tier — no hidden fees popping up after launch. We use Vercel infrastructure by default: the free tier for small-to-medium scale (great for coffee shops, freelancers, small-business company profiles with under 100k monthly traffic), or a paid tier for clients with high traffic or who need enterprise features. Vercel delivers global edge performance with a CDN in 100+ locations worldwide, 99.99%+ uptime, and auto-scaling if there's a visitor surge. From year 2 onward, optional hosting renewal runs around IDR 300-500k per year depending on scale, or you're free to migrate to another provider (Niagahoster, Cloudflare Pages, Netlify) for free because the source code is yours. Want a hosting estimate for specific traffic? Message us on WhatsApp.

100% yours after final payment, no drama and no hidden clauses. We hand over full access to a GitHub or GitLab repo (you become the owner, not a collaborator), or a complete ZIP file with setup documentation. You're free to switch to another developer, host it yourself on a private server, or even fork it for another project anytime without asking our permission. Many other vendors hold the source code hostage so clients are trapped in a monthly maintenance contract — that's a practice we hate and will never do. As a bonus, we help with free migration in the first 30 days after launch if you want to switch hosting or hand it over to an internal team. Want to see an example of the repo structure we hand over? Ask us on WhatsApp.

Lifetime maintenance means that as long as your website is hosted with us, we handle for free: text and photo updates anytime, fixing bugs that come up, 24/7 uptime monitoring, security patches for dependencies and frameworks, plus minor version updates to Next.js or plugins. You just send a request on WhatsApp with a screenshot or explanation and our team executes it at no extra cost. There's no limit on the number of requests per month — if you need updates every week, that's fine too. But work priority follows the tier: Profile + Blog and Custom get a response SLA within 4-8 business hours, while Landing Page and Company Profile get 24-48 business hours. Many other vendors charge a maintenance fee of IDR 200-500k per month for the same thing — we chose the lifetime model because we don't want clients burdened with a subscription. Try sending your first edit request on WhatsApp after launch.

Yes — a new feature outside the original scope falls under new development and gets a separate quote because it requires coding, testing, and QA time. Examples of features that usually incur a charge: adding an online booking system, payment gateway integration (Midtrans/Xendit), building a member area with login, a custom admin dashboard, or WhatsApp Business API integration. The cost range depends on complexity, usually IDR 500k to IDR 5M per feature. But if all you want is a visual update like changing a section's color, rewriting a page's copy, swapping product photos, or adding a new testimonial — that still falls under free maintenance. We always provide a written quote over WhatsApp before starting so there are no surprises. Want to find out which category your feature idea falls into? Tell us about it on WhatsApp and we'll give an honest assessment within 1-2 hours.

We have a layered response by tier. Landing Page and Company Profile: we use automated monitoring with a 5-minute check interval — if it goes down, the notification reaches the team immediately and a fix is guaranteed within 24 business hours (most are resolved in 2-4 hours). Profile + Blog and Custom: real-time monitoring with UptimeRobot plus an alert to the on-call team's WhatsApp, with a fix within 4 business hours at most. The Custom tier with the Maintenance Pro add-on: a formal 99.9% uptime SLA with penalty compensation if the target isn't met (pro-rated refund or a free month). The most common cause of downtime isn't on our end — it's usually an expired domain, or a third-party service you've integrated (form, payment) that's having issues. We investigate the root cause and give you a post-mortem report so it doesn't happen again. Want to set up custom monitoring? Message us on WhatsApp to discuss an SLA.