// about us · indonesian website studio

A small studio with big standards

We believe a professional website shouldn't be expensive. Every SME, school, pesantren, and personal brand in Indonesia deserves a proper digital presence — without having to worry about coding or hosting.

Webiti was born in Madiun in 2024 out of a simple habit: helping fellow small-business owners build websites. Many had previously been scammed by cheap vendors who ghosted them after the deposit, or paid premium agency rates only to get a plain Bootstrap template.

We saw a real gap in the Indonesian market: a small studio that takes website work seriously at an affordable price, but with standards on par with a premium agency. Not a one-man-show freelancer who vanishes when maintenance is needed, and not a Jakarta agency with a 30M minimum order.

Our position is clear: service-direct, just place an order. Clients don't need to understand Next.js, Vercel, or Tailwind. Just tell us your business goals, send the references you like, and we'll handle everything from A to Z.

// our numbers

Our scale of work since 2024

200+

projects completed

42+

active clients

43

cities served

96

average lighthouse

68%

repeat clients

// working principles

The unwritten rules at the studio.

[ principle 01 ]

Just place an order, we'll handle it

Clients don't need to be tech-savvy. Just tell us your business & goals, and we'll execute the rest end-to-end: brief, design, develop, deploy, maintenance.

[ principle 02 ]

Transparent pricing, zero hidden cost

From IDR 299k means exactly that. Domain, first-year hosting, SSL, unlimited revisions, lifetime maintenance — all included.

[ principle 03 ]

The source code belongs to the client

We don't vendor-lock. On every project, the source code is 100% the client's, free to move anytime. Trust must be earned, not forced.

[ principle 04 ]

Performance is a standard, not an add-on

Every website we build must pass Core Web Vitals by default. Speed, mobile-friendly, accessibility — not a bonus but a requirement.

[ principle 05 ]

Specific to each context

A village website is different from a café website. We invest time in understanding the client's industry & regional context, rather than applying a template.

[ principle 06 ]

Remote-friendly, still personal

Communication via WhatsApp, async briefs, payment by transfer — efficient but not cold. Every client gets one consistent point of contact from start to launch.

// timeline

A brief journey

2024

The beginning

It started as a habit of helping small-business friends in Madiun build websites. Many couldn't afford agency rates but needed a serious online presence.

2025

An official studio

Established a physical studio in Madiun with a 4-person team. Began serving clients from other cities through a proven remote workflow.

2026

National reach

Expanded our offering to 28 types of service, 50 industries, and 43 cities. Still keeping prices from IDR 299k with no compromise on quality.

// madiun studio

Why we're based in Madiun.

Webiti's physical studio is in Madiun, a city that serves as the economic hub of the Madiun Residency — a region that also includes Magetan, Ngawi, Ponorogo, and Pacitan. This choice is no accident. Three of our four core team members were born and raised around this region, so the cultural context, the rhythm of local business, and the SME network aren't something we learned from a report — we live it every day.

Being based in Madiun gives us two structural advantages that Jakarta agencies rarely have. First, rational operating costs: we don't have to cover downtown office rent with inflated project prices. That's why packages from IDR 299k aren't a marketing gimmick — it's a healthy margin for our scale of work. Second, proximity to the very SME clients who need affordable digital presence the most: a Madiun garment-maker, a Magetan café, a Ponorogo clinic, or an Ngawi school can come straight to the studio for an initial discussion — something that would be hard to do if our studio were in Jakarta or Surabaya.

Our studio was also deliberately built as a workspace, not a showroom. There's no fancy lobby or trophy display. What's there is four work desks, a whiteboard full of active-project sketches, a shelf of reference books, and a small kitchen where we drink coffee while reviewing client briefs. Visiting clients often say they're surprised: “it's a real workplace, not a sales office”. That's exactly what we want — we don't sell an image, we sell the work.

Madiun's geographic position on the high-speed rail line and the trans-Java toll road keeps the remote workflow smooth for out-of-town clients. The majority of our active clients actually aren't from Madiun — they're spread from Aceh to Jayapura, served through an asynchronous workflow proven over four years. The physical studio stays relevant for Residency clients who prefer meeting in person, and as an anchor of identity: we're not a virtual studio that could disappear tomorrow morning — there's an address, a team, and a record of work that can be audited.

// how we work

What sets our work apart.

Every studio claims to be “professional” and “high-quality”. Those claims are cheap. What's more useful is explaining the consistent working habits we keep — so prospective clients can compare us to other studios and choose based on data, not a tagline.

First, a brief is never filled in from an empty template. Every project starts with a 30–60 minute discussion over a WhatsApp call or Google Meet — we ask about the business goal, who the ideal customer is, which of the competitors' pages get the most traffic, and the biggest objection a prospective customer has when deciding to buy. The brief we put together afterward becomes a reference document shared with the client; if the scope changes, the brief is updated together, not quietly rejected.

Second, every project has a single Person-in-Charge who stays with it from brief to launch. There's no relay between departments forcing the client to re-explain their business story three times. This PIC summarizes the discussions, sends a short weekly update (3 paragraphs, no padding), and answers client questions within 1–2 business hours. Four years of running this workflow has proven one thing: communication consistency beats technological sophistication.

Third — and this is something we rarely mention on other pages — our long-term commitment to clients doesn't end when the invoice is paid. Every Webiti project gets lifetime maintenance: security updates, bug fixes, compatibility with new browsers, first-year hosting, and WhatsApp consultations for small questions that don't require new scope. It's not a retention trick — it's part of the original promise. Clients who joined in 2024 still get security patches in 2026 with no new bill. A side effect of this habit: 68% of our clients place a repeat order for a second, third, or fourth project. Repeat orders don't come from discounts, but from feeling looked after.

These three habits aren't revolutionary — they're standards that should exist at every serious studio. All we do is keep them consistent, project after project, and not sacrifice them when the project queue piles up.

// team

The people behind Webiti.

F

// founder

Fauzan Founder & Lead Developer

Founded Webiti in 2024 in Madiun, growing out of a habit of helping fellow small-business owners get a decent website without agency rates. As lead developer, he handles the technical architecture of every project firsthand — making sure each website passes Core Web Vitals, is mobile-first, and has a healthy SEO foundation from day one. Before Webiti, he spent several years freelancing on websites for local businesses across East Java, and learned that most small businesses need a website that is fast, honest, and not abandoned the moment it goes live. That is what he set out to fix with Webiti — projects looked after until they genuinely help their owners grow.

D

Diana Brand & UI Designer

Leads the visual direction of every Webiti project: the color systems, typography, and layouts that make each website feel distinctly the client's own — not a one-size-fits-all template. Her focus is keeping designs clean and easy to use at every screen size, including for visitors who aren't tech-savvy. A background in print graphic design means she is used to thinking about visual hierarchy and readability long before anything reaches a screen. For each project she starts by studying the client's brand — its tone of voice, audience, and competitors — so the color and type choices feel deliberate, not a passing trend that ages quickly.

R

Ridho Backend & Integrations

Handles the technical side behind the scenes: forms, databases, payment gateways, and integrations with tools like the WhatsApp Business API and CRMs. His job is making sure every promised feature runs stably and securely once a client's website is live. With several years of experience building backends for local startups, he knows the most fragile features are usually the least visible ones — email queues, payment retries, input validation. So he writes every integration assuming something will fail, so clients never have to know how much actually happens behind that 'Send' button.

N

Naya SEO & Content Strategist

Responsible for Webiti's SEO and content strategy — keyword research, page structure, schema markup, and writing the guides on this blog. Her focus is making clients' websites genuinely found and trusted on Google, not merely online. Before joining she ran an independent blog in the Indonesian local-business niche and learned firsthand how Google treats small, consistent sites. Her approach at Webiti is the same: build content that answers real prospective-customer questions, back it with the right technical structure — schema, internal links, speed — then let organic traffic grow slowly but consistently.

// ready to start?

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