// service · web app · custom logic

A web app that runs your business process, not just shows a pretty face

Login, dashboards, role permissions, automation, and integrations. For startups, internal tools, or SaaS that need custom logic no off-the-shelf tool offers.

starting tier

Custom / Add-on

starting price

From IDR 10M

duration

6–12 weeks

category

build

A custom web app is relevant when a core workflow is too specific, repetitive, or fragmented for spreadsheets and generic SaaS. Discovery maps users, roles and permissions, data sources, approval stages, process exceptions, reports, integrations, security needs, migration, and acceptance criteria. The scope can then include login, per-role dashboards, automation, notifications, audit logs, and agreed business logic without assuming every module must be built at once. Work starts from IDR 10M; MVP priorities, dependencies, capacity, price, and the estimated timeline are confirmed in the written proposal. The system can support a more structured process, but efficiency, user adoption, revenue, and other business outcomes are not guaranteed.

// why this matters

Context & rationale.

Most businesses reach a point where generic tools such as Excel, Trello, Google Sheets, or off-the-shelf SaaS no longer fit how they work. Sales teams can lose follow-up context, operations teams may enter the same data in several places, and owners can spend time consolidating reports manually. A custom web app is relevant when a workflow is too specific for a generic tool. Scope can include a savings-and-loan cooperative internal tool, contractor management dashboard, clinic scheduling system, or niche B2B marketplace. Every module, data-ownership rule, integration, price, and schedule is defined through discovery and a written proposal; this list describes capabilities, not verified client projects.

// what you get

Full deliverables.

Multi-role authentication (admin, user, guest, custom) with granular permissions
A per-role dashboard with data matched to each authority level
CRUD business modules per requirement (e.g.: orders, clients, products, transactions)
An internal API for connecting to a mobile app/3rd party (optional)
Notifications via email + WhatsApp for important events
Reports with filters + Excel/PDF export
Audit log: who edited what, and when
Database backups and restore points at the written frequency and retention
Internal documentation for your future developer team
Onboarding training for the user team
Hosting and scaling strategy according to the written provider and capacity scope
Bug-fix support only for the period and limits written in the proposal

// our process

How we work.

01

Discovery & Scope Definition

An intensive 1-2 session workshop to map out the business process, user journey, and priority features. We split it into an MVP (must-have) and later iterations so you can launch sooner.

02

User Flow & Wireframe

Each role is mapped: what they see, what they can do, the flow from login to task completion. Low-fidelity wireframes are tested with prospective users before moving to visual design.

03

Sprint Build (2-weekly)

Development is split into 2-week sprints. At the end of each sprint we demo progress to you over a video call. Feedback goes into the backlog and is prioritized for the next sprint.

04

UAT (User Acceptance Testing)

Before launch, your user team tries the app on staging with real scenarios. Bugs, UX ambiguities, and additional needs are noted and resolved.

05

Launch & Handover

Deployment to production, team training, and handover of technical documentation and repository access. Any included bug-fix period is limited to defects within the agreed scope and must be stated in the written proposal; optional maintenance is separate.

// technical approach

How it works under the hood.

A web app can use modular architecture, APIs, database indexes, background jobs, authentication, and real-time channels as needed. Test pipelines and error monitoring help reduce regression and speed up detection, but do not guarantee a bug-free, always-responsive, or always-available system. Concurrent-user, response-time, availability, security, and monitoring targets apply only when written with test conditions, provider, and capacity limits.

// perfect for

Ideal if you...

  • Startup founders who need an MVP for market validation
  • Mid-sized businesses with a unique workflow not served by off-the-shelf SaaS
  • Internal teams looking to replace Excel/Sheets for daily operations
  • Consultants/agencies wanting to build a niche SaaS product for similar clients
  • Cooperatives, foundations, or institutions needing a member/transaction management system

// not a fit for

Maybe not you if...

  • ×Businesses that only need an informational website — use a company profile
  • ×Those needing standard e-commerce transactions — an online store is more efficient
  • ×Those without the capacity to manage/scale internal tools
  • ×What you need is used by your own team for daily operations — that's the territory of an [internal information system](/sistem)

// which one do you need

Web app or internal system?

Choose Web App / SaaS if

  • The people using it are your customers, not your team
  • It's a new product you sell or offer to the outside world
  • Success is measured in users acquired

Choose an Internal System if

  • The people using it are your own team, every day
  • Its job is to replace spreadsheets, manual records, or paper process
  • Success is measured in working hours that stop being wasted
See custom business system development →

// real example

KoperKita — A Web App for a Factory Workers' Cooperative

An anonymized case record describes a textile-factory workers' cooperative in Karanganyar with 1,800 members moving from 3 separate Excel files and a manual cashier to a web app with member logins, savings modules, tiered loan approval, automatic service-charge calculation, and a board dashboard. The record reports that month-end close changed from 6 working days to 4 hours. No consent reference, supporting artefacts, or public URL is stored in the repository, so these details cannot be independently verified and are not a guaranteed result.

outcome

Reported in an anonymized, independently unverified case record: book-closing from 6 days to 4 hours and loan applications up 78%; no member-satisfaction percentage was measured

// faq · web app / saas

Common questions.

What's the monthly hosting cost for a web app?

Cost depends on provider, region, traffic, storage, database, and scaling strategy. The estimate and who pays it are stated in the proposal and may change with provider rates.

Do I own the source code?

Repository and documentation handover follows the written proposal after final payment. Third-party licences, provider services, client assets, and excluded components retain their respective rights.

How does this differ from buying off-the-shelf SaaS?

Off-the-shelf SaaS suits you if your workflow is standard and the features offered are enough. A custom web app is worth it when there's a specific process the SaaS doesn't have, or when the SaaS subscription cost for a large team is more expensive than a custom build.

Can a web app become a mobile app too?

Yes, via two routes: a Progressive Web App (a website installable from the browser, no Play Store) — low cost. Or a native iOS/Android app — higher cost but more optimal performance. Discuss it early so it can be planned into the architecture.

How long does a web app MVP usually take?

The estimate depends on modules, integrations, access readiness, feedback, and UAT. Timeline and sprint cadence are binding only when stated in the written scope after discovery.

What if there's a bug after launch?

An included post-launch bug-fix period can be written into the proposal and applies only to defects within the agreed scope. After that, maintenance can continue under a separate agreement or per request.

How is user data secured?

Controls such as password hashing, HTTPS, encryption, access restrictions, and OWASP practices are applied according to risk and written scope. They reduce risk and do not guarantee an incident-free system.

// ready to start?

Build Your Business a Website
Right Now!

Free consultation via WhatsApp. We review your needs, give you a time & price estimate, then start together — no drama.

Service on this page starts at IDR 10M; final scope and price are confirmed in writing.

→ See examples of our workTerms & Conditions