// case studies · 4 anonymized clients

Not templates, real working patterns

Every case study below is a real Webiti client whose identity is hidden at their request. Metrics are reported as actual results against honest baselines — not numbers we made up. If you want a specific live reference URL, reach out on WhatsApp and we'll ask permission case by case.

This case studies page started out as an internal bookmark — a Notion folder where we kept clients' baseline numbers so we could measure progress. We made it public after realizing one thing: prospects comparing studios rarely get documentation this honest. Most agency portfolios stop at Behance screenshots — pretty visuals, but no story about how the website actually performs after launch. The case studies here answer the more important question: after launch, what changed in measurable terms?

The four industries featured — a healthcare clinic in Madiun, a pesantren in Jombang, an apparel maker serving 7 provinces, and a boutique hotel in Solo — were chosen on purpose because they're so different in character. But after two years of working alongside them, we saw a pattern repeat across all of them: the conversion bottleneck is rarely in the website's looks. What usually goes wrong is the clarity of the value proposition in the hero, an information structure that assumes the visitor already knows the business context, and a call-to-action that funnels people to the wrong channel. The Madiun clinic's bookings tripled not because of fancy design — but because the booking form was moved from the third page to the hero of the homepage and wired to a WhatsApp Business account answered within 5 minutes. The Solo hotel broke free from its OTA dependence not because of a new feature — but because the direct-booking page was redesigned with packages OTAs can't offer (early check-in, free breakfast for two).

Every metric on this page is reported with a full baseline: the before and after numbers, the measurement period, and the data source (GA4, WhatsApp Business analytics, the hotel's PMS). We're also upfront about caveats — for example, when the apparel maker's figures are a combined estimate across several channels, or when the measurement window is still short (3 months, not 12). We chose this transparency for two practical reasons: prospects who want to compare need to be able to set realistic expectations, and the clients whose identities are hidden want to be sure the numbers aren't inflated into a story they wouldn't recognize. Honest case studies age better than flashy ones.

Beauty Clinic

Madiun · Tier pro

Madiun Beauty Clinic — Online Bookings Up 3x

How a Madiun beauty clinic cut no-shows by 60% and tripled online bookings after migrating from Instagram-only to an integrated website + WhatsApp setup.

// quick outcome

  • Bookings per month: ~45 (estimated from IG DMs & WhatsApp)~140 (tracked via WhatsApp Business)
  • No-show rate: ~35% (front-desk estimate)~14%

read the full study →

Pesantren

Jombang · Tier pro

Jombang Pesantren — Student Enrollment Up 40% via Website

A mid-sized Jombang pesantren swapped paper forms for online enrollment + a parents' landing page. Result: new-student registrations +40%, lighter admin load.

// quick outcome

  • PSB enrollment (annual period): ~210 applicants~295 applicants (+40%)
  • Applicants from outside East Java: ~8%~24%

read the full study →

Garment Workshop / Fashion SME

Madiun · Tier business

Madiun Garment Workshop — Out-of-Island Reseller Orders Up via Website

A Madiun SME garment workshop added a portfolio + catalog and pulled in resellers from 7 provinces in 6 months through content + local SEO.

// quick outcome

  • Geographic origin of active clients: Madiun & surrounding residency (95%)7 provinces (East Java, Central Java, DIY, West Java, Jakarta, Bali, North Sumatra)
  • Monthly production volume: ~1,800 pcs/month~2,700 pcs/month (~+50%)

read the full study →

Heritage / Boutique Hotel

Solo · Tier pro

Solo Heritage Hotel — Direct Booking Bypasses the OTAs

A Solo boutique heritage hotel cut its OTA dependence from 92% to 64% in a year via direct booking. The commission saved = the budget to renovate one room.

// quick outcome

  • Percentage of bookings via the direct channel: ~8%~36% (12 months after launch)
  • OTA commissions per month: ~IDR 28M~IDR 17M

read the full study →

// reporting method

Why our metrics are transparent

Plenty of agency case studies report numbers with no context: “up 500%” with no baseline, “10x ROI” with no time frame, or “tripled traffic” from a base of zero. Those numbers are technically true but misleading for a reader trying to set realistic expectations.

Every case study here reports the baseline → result with units, a clear measurement period, and a note on whether the figures are tracked or estimated. Some metrics are reported as a range when we've combined experience across several similar projects — so they don't become a specific claim about one client whose identity is hidden.

What's consistent across every case: the baseline is reported (not hidden), the measurement period is stated, and the numbers come from verifiable tooling (GA4, WhatsApp Business, the hotel's PMS) — not untraceable estimates.

// ready to start?

Build Your Business a Website
Right Now!

Free consultation via WhatsApp. We review your needs, give you a time & price estimate, then start together — no drama.

→ See examples of our work