// setup · business email · professional identity

Clients judge your business from the email address before reading the content

Custom-domain email setup with SPF, DKIM, DMARC, and testing. Authentication supports deliverability, but inbox placement is not guaranteed.

starting tier

Landing Page

starting price

From IDR 500k

duration

1–3 days

category

setup

Email on your own domain gives a business consistent addresses for roles such as sales, billing, support, and individual team members. Setup scope can include provider selection, accounts and aliases, DNS configuration, migration of old messages, device setup, and access documentation. SPF, DKIM, DMARC, and MX help recipient servers verify the source and sending policy of the domain. Those records create an authentication foundation, not a guaranteed route to the inbox. Deliverability still depends on domain and IP reputation, message content, volume, recipient-list quality, recipient behaviour, and provider policy. Setup and testing do not guarantee that every message is received, read, or answered.

// why this matters

Context & rationale.

Addresses on a business domain help separate company communication from personal accounts and simplify administration when team members change. Role-based accounts can also keep sales, invoices, or support conversations under organisational control. Technically, SPF, DKIM, DMARC, and MX provide authentication signals that recipient servers can inspect and can help detect unauthorised use of the domain. The provider still decides whether to accept, reject, or place a message in spam. Reputation, content, volume, recipient lists, consent, and recipient behaviour continue to affect deliverability; inbox placement and responses are not guaranteed.

// what you get

Full deliverables.

Custom domain email — name@yourbusiness.com (several accounts as needed)
SPF configuration — the legitimate servers sending on your domain's behalf
DKIM configuration — an anti-forgery digital signature on the email
DMARC configuration — your domain's email security policy
Setup on a reliable email service (Zoho/Google Workspace as needed)
Webmail accessible from any browser
A setup guide for phone & desktop apps (Gmail app, Outlook, etc.)
Authentication and deliverability testing under agreed test conditions
Alias & forwarding setup if needed (info@, admin@, etc.)
Migration of old email if you're moving from a previous address

// our process

How we work.

01

Determine the Needs

We agree: how many email accounts, what names (people's names, or roles like info@/sales@), and which service fits — Zoho for thrift, Workspace for full integration.

02

Setup & DNS Configuration

We create the accounts and configure SPF, DKIM, DMARC, and MX for the selected provider and available access. These records support authentication, not an inbox guarantee.

03

Deliverability Testing

We send test emails to various services (Gmail, Yahoo, Outlook) and check: it lands in the inbox, authentication passes, it's not flagged as spam. If anything's lacking, we fix it before handover.

04

Device Setup & Guide

We help set up email on your phone and computer, plus a concise guide. If there's old email that needs moving, we handle the migration.

// technical approach

How it works under the hood.

Work begins with an inventory of the domain, DNS provider, required accounts, aliases, devices, and any old data that needs migration. MX, SPF, DKIM, and DMARC are then configured to the provider's documentation, with DNS TTL and possible record conflicts taken into account. Testing covers DNS resolution, authentication headers, sending and receiving through agreed accounts, plus access and handover documentation. If migration is included, the cutover order, backup, and data boundaries are agreed in writing. A test result is a snapshot; later placement remains a provider decision and depends on reputation, content, volume, and recipient behaviour.

// perfect for

Ideal if you...

  • Businesses still using a free email & wanting to look more professional
  • Businesses targeting corporate clients (often an official domain email requirement)
  • Those who already have a custom email but it often lands in the recipient's spam
  • New businesses wanting to set up a professional identity from the start
  • Teams needing several addresses (sales@, admin@, support@)

// not a fit for

Maybe not you if...

  • ×Those without a domain at all yet — a domain needs to be registered first
  • ×Small personal businesses that genuinely don't need email for operations

// real example

Konsultan Pajak Amanah — Madiun

This tax consultant in Madiun sent all client correspondence from a personal Gmail address. Several corporate clients complained they never received reply emails — it turned out emails from a personal Gmail discussing tax documents were often flagged as suspicious by the companies' email servers. We set up an official domain email with correct SPF, DKIM, DMARC, then tested deliverability to several corporate services. Emails that previously strayed now consistently land in the inbox. Bonus: new corporate clients perceive them as more credible.

outcome

Email consistently lands in corporate clients' inboxes, professional perception improved

// faq · business email (custom domain)

Common questions.

Why does my email often land in the recipient's spam folder?

Incorrect SPF, DKIM, or DMARC can be one cause. Reputation, content, volume, recipient lists, and provider policy also matter; configuration does not guarantee inbox placement.

What's the difference between business email and free email?

Business email uses your own domain (name@yourbusiness.com) — it looks professional & permanent. Free email uses a generic domain with random numbers. Beyond perception, a properly set up business email is also more reliably delivered.

Which email service is used — Zoho or Google?

It depends on the need & budget. Zoho Mail has a reliable thrifty option, suitable for small businesses. Google Workspace is paid per account but its integration is full (Drive, Meet, Calendar). We help you pick.

Does the setup quote include the email subscription forever?

No. The exact one-time setup quote is confirmed in writing, while the email service subscription is paid separately to the provider. Zoho and Workspace have different account-based plans.

I already have lots of old email, can it be moved?

Yes. We help migrate old email & contacts to the new account so your correspondence history isn't lost. Migration is part of the setup service if you need it.

How long does the business email setup take?

Timing depends on access, provider verification, account count, migration, and DNS propagation. An estimate is binding only when stated in the written scope.

// ready to start?

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Free consultation via WhatsApp. We review your needs, give you a time & price estimate, then start together — no drama.

Service on this page starts at IDR 500k; final scope and price are confirmed in writing.

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